Terms of service

Who we are

Scriptava is a UK business. In these terms, "we" means us and "you" means the person using Scriptava.

Your account

You need an account to use the app. Keep your sign-in details to yourself, and tell us straight away if you think someone else has used your account.

You must be 18 or over, or have a parent or guardian's permission, to open an account.

Your writing is yours

You own everything you write and upload: your books, chapters, notes, characters and plans. We do not claim any rights in it.

You give us only the permission we need to run the service for you: to store your work, show it to you, send it to the AI you connect when you ask, and export it when you ask.

Your own AI

Scriptava works with an AI service you choose, such as Claude or ChatGPT, through your own account or your own key. That service is run by another company under its own terms, and you pay them for it.

When you connect an AI, it can read from and save to your workspace. You decide what it is asked to do. We are not responsible for what another company's AI writes or how it handles what you send it.

Using Scriptava fairly

Follow our acceptable use policy. We may suspend or close an account that breaks it, puts the service at risk, or breaks the law.

Paid plans

If you buy a plan, the price and what it includes are shown before you pay. Plans renew until you cancel, and you can cancel at any time from your account. Cancelling stops the next payment; you keep access until the end of the period you paid for.

This does not affect your legal rights as a consumer.

Leaving

You can export your books and delete your account whenever you like. When you delete it, we delete your work as set out in our privacy policy.

The service

We work to keep Scriptava running and your work safe, and we keep backups. We cannot promise the service will never be interrupted, so keep your own copies of anything important by exporting it.

We may change or remove features. If a change takes away something important you pay for, we will tell you first.

Our liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not let us limit.

Otherwise, we are not liable for losses that were not foreseeable, or for business losses. Our total liability to you is limited to what you paid us in the 12 months before the claim.

Changes to these terms

If we change these terms in a way that matters, we will tell you by email or in the app before the change takes effect.

Law

These terms are governed by the law of England and Wales. If you live elsewhere in the UK or in the EU, you keep the protection of your local law and can bring a claim in your local courts.